WORK FROM HOME CALL CENTER SALES
Are you looking to accelerate your career from the comfort of your own home? We are hiring call center sales representatives to join our work-at-home team. In this role, you will be helping existing customers continue their subscriptions and trials, acquire new customers, and provide customers with information on client products and services.
Schedules vary by site and program, and while some daytime schedules are available, openings are predominantly on the evening and weekend shifts.
This is an entry-level position that offers on-the-job paid training. Compensation is commensurate with experience, and while prior call center experience isn’t required, experience in sales, customer service, tech support, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills, and be willing to constantly learn on the job.
You will need a home broadband connection and your own Windows 10 PC.
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Our entry-level Contact Center Representatives are responsible for the following tasks:
WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
JUST A FEW OF THE BENEFITS
NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?
We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization.
Wired High-Speed Internet Connection
Personal Desktop or Laptop Computer
Headset & WebCam
For more information on MCI’s response to COVID-19 please visit www.mci.world/covid-19.
The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.